SHAX Sales Warehouse at The Crichton is open to the public Mondays to Saturdays 9 to 4

The SHAX Shop at 4 Nith Street, Dumfries is open Tuesdays to Saturdays 10 to 4


Warehouse Assistant, must be over 25 and unemployed for 12 months or more, contact your work coach to apply, details below

SHAX Warehouse Assistant NOLB August 2022




SHAX has been awarded a Community Grant from Nationwide Building Society. Together we’ll help people thrive in their own homes.

Hayley and Joyce from SHAX with Kat and Judex from Nationwide

Hayley and Joyce from SHAX with Kat and Judex from Nationwide













SHAX have signed a Memorandum of Understanding (MOU) with The Crichton Trust to formalise their shared commitment to the development of a new purpose-built home for SHAX at The Crichton in Dumfries.

SHAX currently operate from our base in Merrick House at The Crichton and provide essential support services and household supplies to local people who find themselves homeless, living in poverty or in temporary accommodation. We provide emergency starter packs, a furniture and equipment loan service and tailored financial support packages and payment plans to enable clients to purchase essential household goods. The SHAX warehouse is well-stocked with pre-loved furniture and household goods which as well as reducing the amount of household waste going into landfill, enables SHAX to generate income to fund client support services.  SHAX is open to the public (Monday to Friday 9.30am-4pm) for anyone who would like to buy or donate goods.

SHAX have experienced an increased demand for our services as a result of the coronavirus pandemic and while their current warehouse at The Crichton has served us well, it is no longer fit for purpose and is prohibiting the growth and expansion of our salesroom and support services.

As part of this new Memorandum of Understanding, SHAX and The Crichton Trust have agreed to work in partnership to explore the possibility of new purpose built, low carbon premises for SHAX at The Crichton.

Speaking on behalf of The Crichton Trust about their commitment to SHAX, Gwilym Gibbons, Chief Executive said: “As a fellow social enterprise, we value our relationship with SHAX and appreciate the work they do to support the local community. Our values and ambitions are well aligned and while we acknowledge the need to find new premises, we would like to retain SHAX as a tenant and partner at The Crichton, so we are happy to provide land for new purpose-built premises on site. By supporting this shared development, we are helping to build a sustainable future for both organisations and fulfilling our obligations as a social enterprise.”

Joyce Harkness, Social Enterprise Manager at SHAX said: “We welcome the opportunity of working in partnership with The Crichton Trust and in supporting the growth of The Crichton community. The potential to design and develop new, fit for purpose, premises, based on strong green credentials, will not only enable SHAX to build capacity to grow and sustain the number of people benefitting from our homeless support services, but it will also enable us to deliver new and additional services to meet the increasing demand in our area. Benefiting from land and professional expertise from The Crichton Trust makes the project more achievable and deliverable within the ambitious timescales.  It has the potential to present new opportunities for collaboration with other tenants and partners at The Crichton too.”

The signing of the Memorandum of Understanding on the 24 May 2021, formally marked the start of this collaborative project, which will, of course, be subject to funding support.

Anyone who would like to support the project can contact Joyce Harkness by email:



Photo: MEMORANDUM OF UNDERSTANDING:  Gwilym Gibbons, Chief Executive of The Crichton Trust and Joyce Harkness, Social Enterprise Manager at SHAX signing a Memorandum of Understanding, which confirms the shared commitment of both organisations to the development of a new purpose-built home for SHAX at The Crichton.





SHAX  was delighted to receive a National Lottery award of £9,000 from The National Lottery Community Fund to help buy emergency household items for local people in crisis from homelessness and/or poverty (August 2020)

Since reopening after lockdown in early July, demand for our emergency support has been through the roof. We’re seeing more and more clients being made homeless due to Covid 19. With support from the Lottery and National Lottery players, we’ll be able to provide them with the essentials they need to set up their new home.

The National Lottery Community Fund, Scotland Chair, Kate Still: said: “In these uncertain times our priority is to ensure that National Lottery money continues to flow to charities, voluntary sector organisations and grassroots groups .  I would like to congratulate SHAX on their award, theirs is an important project and will support people now and in the future when they can physically come back together to make great things happen in their community.”


SHAX is absolutely delighted to be awarded £41,272 from Nationwide Building Society’s Community Grants programme. The award recognises the work SHAX does to help the homeless and will help fund our staff costs over the next 2 years (November 2019)

Hayley & Joyce from SHAX with Nationwide manager Katriona and member Judex

Hayley & Joyce from SHAX with Nationwide manager Katriona and member Judex


SHAX  was delighted to be the first organisation in Dumfries & Galloway to receive the Volunteer Friendly Award in June 2019. The Award is a quality standard designed to support, recognise and reward groups who are good at involving volunteers. We’re tremendously pleased to be able to formally acknowledge the support we give to our terrific volunteers.

VF Logo FINAL 5cm 300dpi CMYK JPG



YPI Scotland finals where held in Lockerbie Academy last month.  SHAX were the winners, winning £3000.00.

What a fantastic job by the team from Lockerbie Academy, we can’t thank you enough! The award will be a terrific help for our clients. Picture below shows the winning group receiving a cheque from Karen Ward Boyd, the Director of The Holywood Trust.

190523 Lockerbie Academy YPI picture