DUMFRIES SHAX CHARITY SHOP
An independent local re-use charity committed to offering practical support to individuals facing poverty and homelessness.
About Our Charity
Our mission and vision for a better world
Our Mission
Welcome to SHAX, a dedicated local re-use charity based in the heart of Dumfries. We provide practical support to individuals and families facing poverty and homelessness, helping them transition to independent living with dignity.Through our Home Emergency Starter Packs, we supply essential household items to those moving into permanent accommodation, ensuring they have the basics to rebuild their lives.
Our commitment extends beyond immediate aid—we foster community engagement through volunteering and work placements, empowering individuals with valuable skills and opportunities.
Our Impact
Numbers that tell our story
Individuals
Supported
in 2024
Children
Supported
in 2024
Tonnes
Diverted
from landfill in 2024
Volunteer
Placements
in total
Our Programs
Making an impact where it matters most
Emergency Home Starter Packs
Essential household items for those moving into permanent accommodation.
Furniture & Household Items
Quality furniture and household items at affordable prices.
Home Comfort Vouchers
SHAX works with local agencies to provide furniture through the Home Comfort Scheme, making homes truly liveable.
Volunteer & Training Program
Volunteer opportunities with training and support.
Training & Development
Work skills and training programs for local people or from disadvantaged backgrounds to fulfil their potential.
Free Collection & Low-Cost Delivery Service
Free donation collections and affordable delivery services to make our support accessible to everyone
Visit Us
Find our charity shop and community hub:
Monday - Saturday: 9 AM - 4 PM | Sunday: Closed
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Join Our Team
Your time and skills can make a world of difference.
How Can We Help You?
We're here to answer any questions you may have
Send Us a Message
Contact Details
PHONE
01387 245358ADDRESS
Merrick House, The Crichton, Bankend Road, Dumfries DG1 4TA
WHAT3WORDS
///wires.appoints.rareFrequently Asked Questions
Find answers to common inquiries
How can I donate items to SHAX?
You can drop off donations at our charity shop during opening hours or arrange a free collection for larger items. Contact us for collection details!
What are your opening hours?
We're open Monday - Saturday from 9 AM to 4 PM. Closed Sundays and bank holidays. Visit our contact page for more information.
How can I volunteer with SHAX?
We offer various volunteer opportunities including sorting donations, assisting customers, and community outreach. Learn more about volunteering and sign up today!
Do you offer delivery for furniture purchases?
Yes! We offer affordable delivery services for larger purchases using our own van. Check our delivery and collection services for more details.
How can I get a starter pack?
Our starter packs provide essential items for those in need. Learn about our starter pack program and how to apply for assistance.
What programs and services do you offer?
We provide essential support, school uniforms, workshops, and various community programs. Explore all our programs and services to see how we can help.
